Terms of service

Terms of Service

Overview

This website is operated by Zeriva™. Throughout the site, the terms “we”, “us” and “our” refer to Zeriva™. By visiting our website and/or purchasing something from us, you engage in our service and agree to be bound by the following Terms of Service.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose.

You must not transmit any viruses, malicious code, or harmful software.

A breach of these Terms may result in termination of your access to our services.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted over various networks.

Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the service without written permission from us.

Product Information

We make every effort to display our products and descriptions as accurately as possible. However, we do not guarantee that product descriptions, colours, images, or other content are completely accurate or error-free.

Results may vary from person to person depending on individual skin types and usage.

Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

Pricing & Availability

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue products at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuation of products or services.

Orders

We reserve the right to refuse or cancel any order at our discretion.

We may limit or cancel quantities purchased per customer, household, or order.

If we make changes to or cancel an order, we may attempt to notify you using the email or phone number provided at checkout.

Shipping

Shipping times are estimates only and may vary depending on location, customs processing, or courier delays.

Zeriva™ is not responsible for delays caused by shipping carriers, customs, or events outside our control.

Customers are responsible for ensuring shipping information is entered correctly at checkout.

Refunds & Returns

Please refer to our Refund Policy for information regarding returns, damaged items, refunds, and exchanges.

Third-Party Links

Certain content or services available through our site may include materials from third parties.

We are not responsible for examining or evaluating third-party content and are not liable for any third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, Zeriva™ shall not be liable for any injury, loss, claim, or damages arising from the use of our products or services.

All products are used at the customer’s own discretion.